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Our Location

Address:

SEA LIFE Kelly Tarlton's Aquarium

23 Tamaki Drive, Ōrākei

Auckland 1071

New Zealand

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Open Times

We are re-opening Monday 31 August!
Regular days of operation: Thursday - Monday Bookings are essential - purchase your tickets online 24 hours in advance with a discount of 20%!
SEA LIFE Kelly Tarlton's Aquarium

Coronavirus (COVID-19) updates

Reopening on Monday 31 August 2020

Information for Guests

The latest updates

In line with the NZ Government move for the Auckland region to shift to Alert Level 2, we are happy to announce that we will reopen our doors to the public on Monday 31 Aug 2020.

Our mission is to create truly memorable experience and we place the utmost importance on the safety and wellbeing of our guests and employees. We have a range of health and safety measures in place that seek to reduce the risk associated with the presence of COVID-19. There are in line with government advice and the requirements of local health authorities.

Some of the measures set out below may be clearly visible to you from the moment you arrive, and others require consideration from guests to help ensure everyone has a magical visit.

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Prior to your arrival:

    • It is now essential to pre-book your tickets online. This includes pre-paying and selecting the date and timeslot of your visit.
    • Our valued Annual Pass members can pre-book their timeslot here. We have extended Annual Passes to ensure you can still enjoy an entire year of visiting the aquarium.
    • Those with pre-purchased open-dated tickets and third-party tickets can pre-book here.
    • Before leaving home, please check our Facebook page or website for the latest information.
    • Please be ready to make on-site payments using a ‘contactless’ bank card, rather than cash.
    • We politely request that you refrain from visiting our aquarium should you start displaying any of the symptoms associated with COVID-19. Please contact operations@kellytarltons.co.nz should you need to amend your booking.

           

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On arrival at SEA LIFE Kelly Tarlton’s Aquarium:

  • We have significantly reduced the daily ticketed capacity to allow for social distancing and the best possible guest experience.
  • If arriving by car, we request that you leave a car park space between you and the next vehicle.
  • Guests will notice new information signage informing them of key safety messages and instructions.
  • Please register your visit using the NZ Covid Tracer app or manually sign in using the contact tracing register at Admissions.
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Social distancing measures within our attraction:

  • We have introduced new arrangements for the application of social distancing within queues. Clear markers or signage have been installed in our building entry, viewing areas, and café to help guests keep a safe distance from one another. Our employees will monitor the queues to ensure that social distancing is being maintained.
  • We have introduced new arrangements for the application of social distancing in our cafe area. Tables and chairs have been reconfigured to ensure enough distance between seated parties. In areas where strangers are seated together, seats will be removed or blocked to ensure there is a suitable gap between guests.
  • Guests viewing educational talks, will be separated from the performances and each other in accordance with social distancing requirements.
  • We have introduced new capacity limits and timeslots. These restrictions will help ensure there is plenty of room for social distancing.
  • We have suspended some experiences to ensure that social distancing is suitably maintained. These are Shark Cage Snorkel, Penguin Passport and play area.
  • We have installed new hygiene screens at our service counters to help physically separate guests from employees.
  • We have revised some of our standard operating protocols in order to reduce the proximity of our employees to guests. For example, this includes the way in which we now conduct educational talks and how we undertake guest service activities.
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Hygiene and disinfection measures within our attraction

  • We have introduced enhanced cleaning measures, throughout the day, which seek to disinfect high-frequency touch points, such as tables and chairs, service counters, grab and flush handles, ride restraints, door handles/plates, elevator buttons and taps.
  • We have introduced new deep cleaning measures in the event that a person presents themselves with symptoms consistent with COVID-19.
  • We have introduced a large number of hygiene stations/hand sanitiser dispensers around the attraction for guests to use.
  • We have introduced new Personal Protective Equipment (PPE) requirements for a range of activities that employees routinely perform. These include face masks, disposable gloves, eye protection and hand sanitiser. The use of such equipment and clothing by our employees is both to protect them and our guests.
  • We have reduced our menu offering of our cafe to place a greater emphasis on ‘Grab & Go’ options. Cutlery and condiments will now be provided to guests with their meal, or on request, rather than left in open areas.
  • As with our employees, we politely request that all our guests uphold the highest possible hygiene standards – whether it be when sneezing or coughing, through regular hand washing or the frequent application of hand sanitiser.
  • Our employees now participate in COVID-19 specific training programmes instructing them how to stay safe as well as how to keep our guests safe.
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We hope these new health and safety measures provide our guests with confidence and eagerness to us. These are unprecedented times for all communities around the world, and whilst every effort is being taken to protect the safety and wellbeing of our guests, everyone should inform themselves of the risks, conditions and personal responsibilities before they visit.

 

We thank you for your custom and understanding. Now, let’s make new magical memories together!

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Annual Pass pre-book
  • Book this ticket if you have an Annual Pass
  • Make sure you book a date and time to guarantee entry
  • Limited capacity

Ticket pre-book
  • Book this ticket if you have an open dated ticket or a ticket valid whilst the attraction was closed
  • Book this ticket if you are holding a ticket purchased from a third party
  • Limited capacity, make sure you book a date and time to guarantee entry

$41

Full Price

$32.80

Adult From (Child from $23.20)
  • Book online a day in advance to save 20%
  • Express entry with mobile ticket entry
  • Price includes a Digi Photo Pass giving you 10 digital photos – valued at $26!