Privacy Statement
As operator of the kellytarltons.co.nz website, Auckland Aquarium Limited (“Auckland Aquarium”) will, from time to time, collect and hold personal information from you.
Auckland Aquarium is committed to ensuring that the collection, retention, use and disclosure of the Personal Information you provide (i.e. information which is collected and identifiable as relating to you personally) complies with our obligations under the Privacy Act 1993 and that there is no act or practice that interferes with your privacy rights. All possible steps are taken to ensure that any Personal Information you provide online through kellytarltons.co.nz is not disclosed to or accessed by unauthorised persons and is held and used only for the purpose for which you have provided it.
What information do we collect?
Auckland Aquarium will collect Personal Information about you at various times including when you join Auckland Aquarium, register or subscribe on-line for goods or services we have on offer (eg. entry tickets), if you enter a competition or complete a survey or forward any comments to Auckland Aquarium. Information may also be collected through the use of cookies to record your visit.
Why do we collect Personal Information?
We collect Personal Information in order to provide the best possible service to you while you are visiting our websites. To this end we may use the information that you provide for the following purposes:
- To verify your identity if you need help with a forgotten password or you are having login problems with one of our website services.
- To process any transactions that you might make on this website.
- To help provide any other services that you have requested.
- To offer the most relevant information suitable to your and your interests.
- For any marketing, promotional, publicity, direct marketing or market research that we or any of our related bodies corporate might undertake where you have agreed to receive that information.
- To monitor usage of this website and to compile statistical data relating to the use of this website.
- For any other purposes for which you have given permission.
You will always have the option to opt in to certain services and to opt out of those services at any stage. This means you may change your mind at any stage about participating in any of our member services.
We may also use Personal Information to identify you (eg. if you are applying to buy tickets on-line) or to enable us to address your expectations of us in respect of how we conduct our business.
What are the consequences if you do not provide the Personal Information?
If you do not provide your Personal Information we may not be able to assist you in certain circumstances, eg. we need to be able to identify you to confirm bookings, to replace lost tickets, process payments, or to contact you in relation to a competition you have entered. You may also be unable to access the information or sections of this website that require the provision of such information prior to the granting of such access.
Who do we give your Personal Information to?
All information collected by Auckland Aquarium will be held by Auckland Aquarium or its related bodies corporate.
We will only use the Personal Information you provide to us through kellytarltons.co.nz for the purpose for which it was provided and directly related purposes and in the normal business operation and marketing of the goods and services offered on kellytarltons.co.nz. Auckland Aquarium may disclose Personal Information about you in some circumstances. Auckland Aquarium may disclose your personal information to third party contractors and service providers who help us to operate this website and provide a service to you. Auckland Aquarium may also share your personal information with its related bodies corporate to help us operate this website and so that we may better understand and meet your needs and interests. We will not give your Personal Information to any other third parties without your prior consent. The only exceptions to this are when we are required to disclose the information by law or to protect our rights, safety or property. When we have to send your Personal Information to contractors or service providers to carry out work on our behalf, or to related bodies corporate, we require these organisations to comply with this privacy policy and, in certain situations, require a confidential undertaking to protect your Personal Information. We will not permit others to use your Personal Information beyond what is necessary to assist us and wherever possible they will be required to provide a confidentiality undertaking to protect your Personal Information.
Can you gain access to your Personal Information?
Pursuant to the Privacy Act 1993, you have the right to access, and to request correction to, any of your Personal Information provided to Auckland Aquarium. If you would like to see the Personal Information that we hold about you or change or request removal of some Personal Information please forward a written request to our Privacy Contact Officer. We may ask you to complete a Personal Information Request Form. We generally will not charge you a fee in respect of such access but reasonable administrative costs may be charged in some circumstances. You will be required to satisfy identity validation procedures to prove that you and the individual requesting the Personal Information are one and the same.
How to contact us:
Operations Manager
Auckland Aquarium Ltd
23 Tamaki Drive
PO Box 42 021
Orakei
Auckland 1071
0800 80 50 50
Fax: +64 9 528 5175
Email: info@kellytarltons.co.nz
What can you do if you have a complaint?
If you are not happy in respect of how we have dealt with your Personal Information or in gaining access to it, you should firstly contact our Privacy Contact Officer (refer above contact details) to discuss your concerns. Parents should contact our Privacy Contact Officer if they want Personal Information deleted that has been provided by their children. Then, if you are still not satisfied, you should contact the Office of the Privacy Commissioner on 0800 803 909 or visit their website at www.privacy.org.nz for further direction and assistance.
Disclaimer
Auckland Aquarium is not responsible for any unauthorised use of or access to the Personal Information provided. This Privacy Statement may be amended from time to time by us at our sole discretion and variations will become effective at the time of posting.
Links to Third Party Websites
This website contains links to third party websites for your convenience and information. When you access one of these third party linked sites, Auckland Aquarium is NOT responsible for the privacy practices of that website. Please review the privacy policy for each site you visit.
